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Change Management
2 Articles
Putting upstream thinking into practice
27 August 2022
A man and his friend were having a picnic by the riverside, and all of a sudden, they heard a scream. A child was in the water, likely...
Eight personas to watch out for on the transformation journey
19 January 2022
From my public sector experience, there are 8 personas that need to be watched out for and managed to ensure their actions do not...