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Simplify the Work To Be Done using the 5Ts
Picture this: you are at work and you’ve been asked to onboard a new hire or recent joiner to...
The 4 Faces of Business Transformation
If you were to try for an online definition of the phrase “Business Transformation”,...
On the Innovation-to-Implementation pipeline
I remember participating in an innovation challenge a long time ago and presenting my “innovative...
Could your hard customer journey be the reason you are not making sales?
Sometimes the reason people are not buying from you is not because they don't want to, but because...
Do you have an “Acceptable AI Usage” Policy for your organization?
With the rise in usage of generative AI, it’s become very common for many knowledge workers...
A 5-point test for designing effective business processes
So you’ve realized your business activities need defined processes. And you’ve gone on...