Simplify the Work To Be Done using the 5Ts
Picture this: you are at work and you’ve been asked to onboard a new hire or recent joiner to a specific workflow or business process. You have your desk full with your own tasks and have limited time to work on this. But this business process...
The 4 Faces of Business Transformation
If you were to try for an online definition of the phrase “Business Transformation”, you’d get something in this fashion: Business transformation is a comprehensive process of fundamentally changing an organization’s...
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Could your hard customer journey be the reason you are not making sales?
Sometimes the reason people are not buying from you is not because they don't want to, but because it is hard...
Do you have an “Acceptable AI Usage” Policy for your organization?
With the rise in usage of generative AI, it’s become very common for many knowledge workers to leverage ChatGPT in crafting email communications, draft deliverables, and perform routine workplace document generation tasks. This has opened up a...